Batteries, Trucks, Facility, Etc.

Dear ZBoard Community,

Since we received your Kickstarter backing funds a month ago, we’ve been working to ramp up our manufacturing plan. Most of the growing pains involved with increasing capacity so fast (our new volume is 25X our pre-Kickstarter projections) have been finding the correct manufacturer for all our components. Some of our old familiar manufacturers can handle the new capacity and some cannot, meaning for some parts we’ve had to find new sources.

Manufacturing Facility – We’re very excited about how our manufacturing facility in Sacramento, CA is coming together. We’ve been spending some long days building tables, shelves, etc. As you can see in these pictures, we’ve got a lot of space to not only build boards, but also test them. We have  a lot more work to do on this facility, so consider these “Before” pictures.


Decks – All decks have been paid for and production has begun. In order to have enough raw materials to build these, our SoCal deck manufacturer had additional wood shipped from Little Rock, AR. We expect the first 500 decks to be delivered  to our facility in 4 weeks.

Trucks – When we approached our old truck manufacturer with our new quantities we found they were unable to handle them within our timeframes. Thus, we’ve switched to a truck manufacturer that actually has higher quality units. We've tested the new trucks like crazy and we are very pleased with their performance and appearance. Switching to a new factory also meant that we had to do a new audit. We sent our Chinese auditor and their operation received high marks.  We are finalizing the manufacturing agreement now and production and  shipping (by sea) are around the corner. We expect shipping to take 3-4 weeks.

Batteries – We’ve been working closely with our battery manufacturer to make sure we have all of the paperwork and certifications necessary to ship tens of thousands of dollars of batteries from China to Long Beach. This has proven much more difficult than we initially expected. The logistics of this industry are regulated by the UN (lithium ion batteries are considered hazardous materials) so as you can probably imagine, the red tape is thick. Here is some light reading on some of those regulations. After sending our auditor to the factory and working with a battery shipping firm, we believe we have resolved the issue and have obtained the correct documentation. We are hoping to have batteries arrive around the end of June. 

Battery Boxes – We’ve identified a new Sacramento source for battery boxes that can handle our quantities.  Soon we will be anodizing and engraving the boxes. We will let you know when your box is to be engraved and if you’re interested, we can send you a picture of your box when it is done.

Shipping Packaging - We're working with the Bay Cities Company on designing a custom packaging box that will protect the ZBoard in the shipping process.

Overall, this means that we expect to have all parts at our facility at the end of June. We'll be assembling and shipping starting then. 

Next week we are heading to the TechCrunch Disrupt Conference in New York. Our next update will include pictures and videos of that trip.

In other news, we ended up in 7th in the MobiPrize Contest that we wrote about previously. The $250 Gift Card Contest was won by Ryan Yust. Congratulations to Ryan and thanks to everyone for voting!

Again, we really appreciate your patience - none of this would be possible without you.

Regards,
Ben and Geoff

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Vote for the @ZBoard at www.mobiprize.com/voting

We've been nominated for an award!

Vote for us here and be entered* into a drawing to win a $250 coupon to our store!

The ZBoard was recently named one of the 15 finalists for the SMART Mobility EnterPrize Award. SMART is a University of Michigan initiative aimed at promoting innovative and sustainable transportation options in our growing cities. Read more here.

Of the 15 finalists, 3 will be selected to attend the Rio +20 Sustainability Conference in Rio de Janiero, Brazil in June. 2 finalists will be selected by judges and 1 will be selected for the “People’s Choice” award through this poll – that’s where we need you!

As of writing this, we are in 14th place out of 15 projects – not so good. How do we fix this? Offer bribes, err I mean a contest to encourage our community to vote.

So, let us know you’ve voted for the ZBoard* and we’ll enter you in a drawing to win a $250 credit to our store. Depending on whether you have purchased a ZBoard or not, this could mean half off  a ZBoard Classic Pre-Order, an upgrade from a Classic to a Pro, or a huge discount on your future Special Edition Upgrade!!!

*To enter the drawing, send us a Facebook message and state the percentage that the ZBoard is at after your vote. This percentage will be shown after you vote. If it isn't, click "View Results."

Get more entries!: If you share our Facebook status, you'll get an additional 2 entries in the drawing. If you retweet this out to your twitter followers, you'll also get an additional 2 entries in the drawing (meaning you can get a total of 5 entries).

Mention @ZBoard in your tweet so we can track it. Or just click the widget below. If you do tweet it out, send us your twitter handle in your Facebook message.

 

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DEMO Conference + DEMO God Award

Last week we attended the VentureBeat DEMO Conference in Santa Clara, CA.


The Special Editions we're a hit! We ended up winning our category's "DEMO God award" in the Consumer Products category.



Check out this video of the highlights of our show:


Check out this CNET video. It talks about the whole show but there is a ZBoard section starting at 2:40. The host, Sumi Das, was a star at riding the Santa Monica Special.




Here was our booth:


Regards,
Ben
benf@intuitivemotion.com




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ZBoard Special Editions

Last week at the DEMO Conference in Santa Clara, CA, we announced 3 new ZBoard Special Editions (See below in RED for upgrade information).

Santa Monica Special - Larger Battery Capacity, Longer Range, Smooth Wheels, Surf-Inspired Design

San Francisco Special - High Torque Motor, Increased Hill Climbing Capability, Black/Orange Design

Stereo Special - 4 Speakers Embedded into Battery Box, Bluetooth Connectivity, Plays Music


We haven't shot a video for the Stereo Special yet but we have some pretty cool ideas (you can see the basic functionality in the second half of this video)

We are hoping to have the City-based Special Editions available in December (expected price: $1099). We have not yet determined a price or timeline for the Stereo Special. We also have not yet finalized their designs, so we do not have final specs.

Anyone with a ZBoard Pro will be able to purchase an upgrade if they want any of the 3 Special Editions' hardware. Owners will send their entire board back in to us to be adjusted and costs/dates are to be determined. Owners of ZBoard Classics will have to upgrade to Pro before they can upgrade to a Special Edition.

We’re currently not taking orders for these Special Editions (or upgrades) but you can sign up for the waiting list at http://www.zboardshop.com/pages/special.

Regards,

Ben

benf@intuitivemotion.com

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All Funds Received + Parts Purchased

(Scroll to the bottom for the video)

What a week! The week’s highlights included receiving your Kickstarter payments (finally!) and the bulk purchase orders of several key parts.

First things first – if you ordered on Kickstarter, we’ve finally received your payments from Amazon Payments. If for some reason your card hasn’t’ been charged, or you received a message saying your payment failed, email me at benf@intuitivemotion.com and we’ll set up a way that you can purchase the Kickstarter Deal through our website.

Note: Thanks for filling out those surveys* – some very entertaining responses that we’ll be publishing soon.

*Not all surveys have gone out

Please remember that even though you may have backed the project at the beginning of March, we didn’t receive your funds until mid-April, and thus could we not begin purchasing the components for your ZBoard until now.

We’ve put in purchase orders for all your ZBoard components. The construction of these parts (batteries, decks, trucks, etc which get built in San Diego, Los Angeles, Sacramento, Asia) has started and once and they are completed, they will be shipped to our assembly facility. As you can imagine, the logistics of shipping 1000 trucks, 500 decks, and more will be a learning experience for us – we appreciate your patience.

We've got a few of the parts in-house now and by "a few" I mean thousands of lbs of components:

$10,000 worth of sensors.
We use 2 per ZBoard.
2,000 lbs of plastic raw material.
We mill our footpads out of these
5''x1''x1'' plastic pieces.

Hundreds of yards of wires and thousands of connectors.
Each ZBoard will be wired by hand, by us.

We’re hoping to have all pre-orders orders fulfilled by the end of June. They will be delivered in order of purchase. More concrete delivery schedules are coming soon. We apologize that it still isn't as nailed down as you or we would like (we will contact you before your board gets shipped out to verify your address).

Switching gears - in this video, we discuss the implementation of our new deck which we mentioned previously in this blog, and two of our three new Special Edition ZBoards, which we'll talk about more in our next blog post.




Read more about Special Editions (which will be available for purchase as upgrades as well) on this page.


Thanks again for your patience and support.

Regards,

Ben

benf@intuitivemotion.com  

NOTE: We’ve received several requests to upgrade from a ZBoard Classic to a ZBoard Pro. Here is the link to purchase that $250 upgrade.


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Kickstarter FUNDED + Manufacturing Schedules

FUNDED! Our Kickstarter Project ended on Monday,  April 4th at 7:23 PM PST and we couldn’t be more excited! The project ended with 425 backers and $287,767 – making it the 16th most funded Kickstarter project of all time!

If your credit card has not been charged yet, don’t worry – we’ve been informed that credit cards may take up to a week to be charged. The one downside to the amazing amount of money we’ve raised is that Kickstarter and Amazon Payments now have to be extra careful when it comes to fraud monitoring, charging credit cards, and delivering the money to us.



Kickstarter let us know that Amazon Payments will hold the funds for up to 14 days once received, and that the process of moving them into our account could take another 5-7 days (see below).



Depending on this timing, it could possibly (but not definitely) shift back our manufacturing and delivery schedules. Like we’ve mentioned before, without the Kickstarter money we are unable to purchase necessary components, and thus unable to build boards (this effects production of both Kickstarter and website orders).

We realize and apologize that this lack of concrete timing is a headache for you – believe me it’s a headache for us too.

Thank you for your support and patience throughout this process.

Regards,
Ben

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Delivery Update + Behind the Scenes

 Behind The Scenes:

Several people have asked us to show how we build ZBoards and this video is the first in that series. Check it out to learn how we make our decks, battery boxes, and footpads!



Arrival Time: 

Since we build ZBoards by hand, the surprising amount of orders means we will be hard at work for the next few months. Initially, we set our goal at $10,000 and projected selling ~20 ZBoards. We told people they’d receive their ZBoards at the end of April / early May. But since our volume projections were off by ~2,000%, not everyone will receive their boards that fast.

ZBoards outside our initial projections will take longer.

Since we don’t receive any funds from Kickstarter purchases until Mid-April, we can’t purchase some of the ZBoard’s more expensive components in bulk until then. We still expect to begin shipping boards out to early backers in May and we will soon announce the schedule for expected delivery, depending on your backer number.

We apologize for this headache, and we hope you understand that the $100 pre-order discount we’ve offered is designed to lessen the pain of waiting.

Feel free to ask us any questions and thanks again for helping make the ZBoard a reality!

Arrival Time: 

Since we build ZBoards by hand, the surprising amount of orders means we will be hard at work for the next few months. Initially, we set our goal at $10,000 and projected selling ~20 ZBoards. We told people they’d receive their ZBoards at the end of April / early May. But since our volume projections were off by ~2,000%, not everyone will receive their boards that fast.

ZBoards outside our initial projections will take longer.

Since we don’t receive any funds from Kickstarter purchases until Mid-April, we can’t purchase some of the ZBoard’s more expensive components in bulk until then.

We still expect to begin shipping boards out to early backers in May and we will soon announce the schedule for expected delivery, depending on your backer number.

We apologize for this headache, and we hope you understand that the $100 discount + free domestic shipping we’ve offered through Kickstarter is designed to lessen the pain of waiting.

Feel free to ask us any questions and thanks again for helping make the ZBoard a reality!


Arrival Time: 

Since we build ZBoards by hand, the surprising amount of orders means we will be hard at work for the next few months. Initially, we set our goal at $10,000 and projected selling ~20 ZBoards. We told people they’d receive their ZBoards at the end of April / early May. But since our volume projections were off by ~2,000%, not everyone will receive their boards that fast.

ZBoards outside our initial projections will take longer.

Since we don’t receive any funds from Kickstarter purchases until Mid-April, we can’t purchase some of the ZBoard’s more expensive components in bulk until then.

We still expect to begin shipping boards out to early backers in May and we will soon announce the schedule for expected delivery, depending on your backer number.

We apologize for this headache, and we hope you understand that the $100 discount + free domestic shipping we’ve offered through Kickstarter is designed to lessen the pain of waiting.

Feel free to ask us any questions and thanks again for helping make the ZBoard a reality!


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SXSW Part 2 + Recent Media

What a month! Since our last update we’ve passed $250,000 on Kickstarter and had a memorable trip to SXSW.

It has been an incredible ride and all the credit goes out to you fine folks.


The below video chronicles the highlights of our trip to SXSW - a week full of Segway races and laps around the Expo.



Recent Media:

Check out some of the recent ZBoard media - the rest can be found on our Media Page.

"A Wild Ride" "I was rolling through the newsroom with no problem" "a great option for people who want to avoid driving"










The below video chronicles the
highlights of our trip to SXSW.
A week full of Segway races and laps
around the Expo.

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SXSW Mania + Contest

SXSW has been crazy as $#%$. 

We're here at the South by Southwest Interactive Festival in Austin, TX and we've been doing interviews, demos, and pitches left and right. All this attention were getting is directly related to YOU folks, so thanks again for your support!

Some highlights:

We won (!) Startup America's Video Pitch Contest! This granted us the opportunity to pitch at their kick-off event. Here is the winning pitch (kinda a silly video but hey, it worked) and here is a picture of us pitching on stage:


CNN: Yesterday, we shot CNN bits with Ali Velshi and Mario Armstrong. Both guys were super chill and we even got Mario ZBoarding around.



At the end of the day, the CNN crew filmed us cruising around their tour bus.


We were told the interviews and riding footage will air on Saturday (3/17). We'll update you folks with the exact time and date when we find out.

Overall the last few days have been nuts and the next three are sure to be similar.

Thanks again so much for everyone's support and check back in for more updates.

CONTEST

If you're on twitter, and you follow folks who are at SXSW (friends, media peeps, celebs, etc), tell em to find us and ride the ZBoard! Tweet 'em something like:

Hey @aplusk you should find those @ZBoard guys from @Kickstarter at #SXSWi and go for a ride! http://youtu.be/j6HAYuNAGzs

Whoever gets the coolest person to tweet about us or meet up with us for a ride will win a t-shirt and decal! Actually, scratch that. EVERYONE who gets influential twitter peeps to tweet about us or meet up with us will get a t-shirt and decal!

Contest ends 3/13. We'll contact the winners through twitter.

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Launch Week in Review + Yahoo Video

What a Launch Week!

We reached our $10k Kickstarter goal in 4 days (and then doubled it in 6, and tripled it in 9)! Today we passed $30k on Kickstarter

Thanks to all the help from the ZBoard supporters out there, we've received 110k youtube views, 1200 facebook page likes, and 145 followers on twitter.

We were also featured on the Yahoo web show "The Future is Now." Big thanks to Jennie, Will, Mark and the rest of the Yahoo crew.





Next on the schedule for the ZBoard Team is the SXSW festival in Austin, TX. If you'll be there, you'll find us buzzing around the Start-Up America Booth.


THANK YOU to everyone who's pre-ordered and/or gotten the word out about the ZBoard!

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