Troubleshooting Pictures

1. Please remove your battery box (follow these directions)

 

2. Take the following pictures and email them to support@myzboard.com

 

 

A zoomed in picture of the speed controller with all connections disconnected (you can leave the motor wire grommet in).

 

 

An isometric view of the speed controller, switch, and charge port, with all connections disconnected (you can leave the motor grommet in).

 

 

 

A downward view of the entire box, with all connections disconnected (you can leave the motor wire grommet in).

 

To re-attach your battery box, please follow these directions, starting from #21.


That said, we recommend you leave it disconnected until you are given the next set of directions from support.