We've had a very busy month around the shop since our last update. We've put together the below video to catch everyone up on our latest progress:
Pre-Production Run Schedule and Changes
The Pre-Production run will ship out next week, the week of June 6th. As we mentioned in the video, these boards will include a near final version of the firmware and we are greatly looking forward to feedback from these pre-production riders. After a two week testing period, we will bring these boards back into our shop, incorporate tuning feedback, load the production firmware, and ship the boards back to their owners.
Since we now plan to bring these pre-production boards back into the shop two weeks after shipping them out, we will only be shipping pre-production boards to pre-production customers within California in order to save time and shipping cost. There will be 30 pre-production boards and we will be sure to post pictures and videos of them to our Indiegogo page as they ship out.
We are in contact with the 30 California-based pre-production riders and we look forward to delivering their boards.
Shipping Schedule Moving Forward
Next Week (Week of 6/6): 30 Pre-Production units, shipped to CA-based customers for two weeks of riding and feedback.
End of June: 200 additional (for a total of 230) shipped to domestic customers*
End of July: All domestic Indiegogo backers ship
Early August: All remaining domestic pre-orders ship and international pre-orders begin shipping.
Where am I in the list?
Starting tomorrow, we will begin emailing each domestic customer a custom link and discount code. Please follow the directions closely to complete your order on our website. During this process you will be charged tax and shipping, which were not collected during the Indiegogo project.
Regardless of when you make your website order, ZBoards will still ship in the order they were backed on Indiegogo.
To learn your place in line, please reply to the email with the request after you've gone through the process of verifying your order on the website, along with paying shipping and taxes.
Note - If you'd like to change your shipping address at a later date, please email your order number and new address to email@example.com
What is determining the shipping schedule?
In the past month we've made some final adjustments to the controller hardware to better handle braking on declines. These changes require new specialized hardware components. We were able to expedite a small amount of these component sets and these will make up the June shipments. We are looking into ways to expedite the rest of the components and will let you know of our progress.
It is possible that additional orders will ship sooner, determined by the delivery schedule of our motor controllers
Besides the speed controllers, the only necessary part we're waiting on to build all pre-orders is the rest of the motors. They are already in production and are expected to arrive later this month.
From the Founders
We recognize that these delays have been tough to wait through and we're deeply sorry for the inconvenience. The board is riding awesome and we are so stoked to share it with you. The speed ramp of the throttle is balanced just right, making the board truly feel like an extension of your body. And when you're powering up hills and through tight turns we're confident you'll recognize that the additional time and refinement put into the board have all been worth it.
As we always say - because its 100% true - without you there would be no ZBoard, and we can't wait to get you riding.